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A HANDFUL OF CLASSIC BOOKS AND OTHER RESOURCES

|SELECTING AN EMPLOYER |SMALL BUSINESS OWNERSHIP |HIRING |


SELECTING AN EMPLOYER. When you're changing careers, your first employer should emphasize training and development. How do you locate these great places to work?

  • Since 1998, Fortune has run a January feature titled "The 100 Best Companies to Work For." The authors emphasize that the firms that were replaced dropped off not because they were bad, but because even better ones appeared. All of the lists are available, but finding the accompanying text prior to 2006 may require some digging through Fortune's archives. The authors of the lists provide a place for you to enter your nomination for next year's list.
  • "Built To Last," by James C. Collins and Jerry I. Porras (322 p., 1994, HarperCollins), a best-selling and rigorous comparative examination of 18 large "visionary companies" that have excelled and thrived for at least fifty years. Also look at Collins's later book, "Good to Great" (320 pp, 2001, HarperCollins), another best-seller.
  • The annual Fortune Magazine list of America's Most Admired Companies - not the 500 - usually in the first March issue and on the web. Your librarian can find it.
  • Visit a meeting of the American Society for Training and Development, (443-378-7176 for the Maryland Chapter) and see where the members of that association work. Firms that employ professional trainers are more likely to be interested in developing individual employees.
Your first employer should emphasize training and development, but how about later ones? Of course, they should emphasize it, too, but at some point after you become well-established in your new career, you may have an opportunity to help revive an organization that hasn't given training and development enough attention. If you have been active in the ASTD, you'll be better prepared to exploit such an opportunity. Of course, you should also be active in at least one association in your industry or profession.

The lists from all the sources above are incomplete! Use the information on how the employers got on the lists as a guide to spotting other great employers that haven't been discovered yet. And, a great employer for most people might not be great for you. Finally, there are more important things than pay and benefits. Compensation must be adequate, of course, but fair treatment and opportunity are (for most people) more important.

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SMALL BUSINESS OWNERSHIP is a worthwhile career option, and "How To Buy A Great Business With No Cash Down" by Arnold S. Goldstein (292 p., 1989, Wiley) describes many techniques that can be adapted by key employees seeking to gradually take over a business so the owner can retire on schedule. In one example (p. 200), the buyer arranged to purchase (at a preset price) five percent of the stock each year for ten years, paying for it out of salary and dividends. At the end of this period, the buyer had enough equity to secure the loan needed to buy the remaining half of the business, and the seller benefited in many ways as well. Goldstein is an attorney with extensive experience structuring the purchase of small businesses. He emphasizes the need to evaluate your employer's business in the same hard-nosed way you would evaluate any other potential purchase.

"In Business for Yourself," by Bruce Williams (262 p., Scarborough House, 1991) delves into the nuts and bolts of owning a small business. The author has owned several businesses hmself and has also been a small-town mayor. This is the same Bruce Williams who advises small business owners on talk radio. The style is conversational; in the book Williams sounds like he does on the radio. The advice is practical. Willliams exposes some popular fallacies: starting part-time (the competition will be full-time); buying a job (your capital could earn more elsewhere); and many others. He devotes a full chapter to matching your skills to the type of business. A valuable book, but not the only one you should read on this topic.

"Marketing Without Advertising," by Michael Phillips and Salli Rasberry (6th ed., Nolo Press, 2008) reminds us that although advertising is pervasive and conspicuous, it cannot be your primary means of getting and keeping customers. In the foreword to an earlier edition, the publisher said, "The best way to succeed in business is to run such a wonderful operation that your loyal and satisfied customers will brag about your goods and services far and wide." Read this book before you write the marketing section of your business plan.

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HIRING. One of the evergreen truisms taught to every jobseeker is “The person who gets hired isn’t the one who’s best at doing the job--it’s the one who’s best at seeking a job.”

In the third edition of "Hire With your Head," (334p., Wiley, 2007) Lou Adler, a recruiter of many years experience, says regretfully that it’s still true, but it shouldn’t be. (He said the same thing in the first edition.) Too many hires don’t work out, a loss for both the employer and the job seeker. Job seekers should read his book in case they encounter an employer who has read it. Some of the ideas here also appear on this website in the article Resumes and Interviews. Employers should read Adler's book in order to improve their dismal accuracy--Adler says "There is nothing more important to your success than hiring great people. Nothing." If you disagree with that, you won’t like the book.

Adler recommends a five step system, which he calls the POWER Staffing System:

  1. Performance-Based Job Descriptions. An MBO format that emphasizes what the candidate can do, rather than the usual melange of education and skills which emphasizes what the candidate possesses.
  2. Objective, performance-based evaluations. Get both specific results and the details of the candidate’s contribution to those results.
  3. Wide-ranging Sourcing plans. You have to see top people before you can hire them.
  4. Emotional Control means you withold any judgement during the critical first thirty minutes of the interview. Stifle your first impression.
  5. Recruit Correctly. Market the job throughout, long before you close. Then let the candidate sell you. Retain your leverage.
The book is filed with detailed guidance on how to accomplish these steps, including record-keeping forms.

If you agree with Adler about the importance of hiring great people, you may wonder about the attention the subject gets in management books. True to form, Peter Drucker was a pioneer, with an excellent chapter on selection in “The Effective Executive” (1967). In "Good to Great" (2001), Jim Collins says, "First build a superior executive team. Once you have the right people in place, figure out the best path to greatness." Later on Collins elaborates on this and lays out practical principles, this one first: "When in doubt, don’t hire—keep looking." Caution is essential, because, “The single most harmful step you can take on the journey from good to great is to put the wrong people in key positions."

Management professors who agree with Adler, Drucker and Collins about the importance of hiring great people should consider creating a module on the subject, perhaps using Adler's book. The preceding paragraphs are based on this site's review of Adler's first edition. It's even better, now.

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